Coreservice

Core Service was set up to provide garden and power tools after sales support, with a technical helpline, technical repair support, spare parts and accessories for major retailers and brands in the UK and Ireland, supporting companies such as Homebase, Argos, Aldi and many more.
Industry
eCommerce After-sales
Year
2021
Work done
Branding
Website Build
Integrations
Integrations
Mintsoft
Zapier
Jotform
Google Analytics
PayPal
Coreservice

Brief

We were tasked with designing and branding a website for Core Service. Core Service after-sales support for a huge range of garden and power tools for multiple brands and retailers. Core Service needed to create a site where customers could easily find their product and the spare parts they needed and purchase the

Solution

The recent launch of the Coreservice website marks a significant achievement in e-commerce design and functionality, with a highly engaging and intuitive platform that caters to the needs of both consumers and the Coreservice team. One of the primary objectives of this project was to create a flexible platform that would allow for easy management of product information, while also ensuring that customers could quickly and easily locate and purchase the spare parts they require.

One of the key challenges of this project was developing a sophisticated multistep filtering tool, which enabled consumers to effortlessly navigate through the platform and find the right spare parts for their garden machinery. Our team took a highly methodical approach to this task, conducting an extensive stakeholder engagement period to identify the most important criteria and factors that customers use when searching for spare parts.

Our solution was to develop a highly streamlined and user-friendly platform that delivers the precise information consumers require, in a manner that is easy to comprehend and act upon. Our design team developed a range of innovative tools and features, which enabled the Coreservice team to easily add new parts and products to the platform, while also providing a seamless shopping experience for customers.

Overall, the new Coreservice website is a testament to our team's expertise in e-commerce design and development. We are proud to have delivered a highly flexible and adaptable platform that provides both the Coreservice team and customers with a truly exceptional online experience.